Return & Refund Policy – ArchiesAttire.com

At ArchiesAttire.com, we strive to provide you with the best quality sarees and a satisfying shopping experience. Please read our Return & Refund Policy carefully before making a purchase.

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1. Returns

We accept returns only under the following conditions:

✅ Eligible for Return:

• Defective saree (manufacturing defect)

• Damaged product received

• Wrong item delivered

⏳ Return Request Timeline:

• Return request must be raised within 7 days of delivery.

• Requests after 7 days will not be accepted.

📦 Return Condition:

The saree must be:

• Unused and unwashed

• In original condition

• With original tags and packaging

• Along with invoice/order details

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2. Exchange Policy

We offer exchange only in case of size/length issue or defect, subject to stock availability.

Exchange Process:

1. Raise an exchange request from “My Orders”

2. Our team will review your request

3. If approved, we will arrange pickup and send replacement

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3. Refund Policy

Refund is applicable only if:

• The saree is defective or wrong item delivered

• Return request is approved within policy timeline

Refund Method:

• Refund will be credited to the original payment method

• Refund processing time: 5–7 business days after receiving and inspecting the product

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4. Return Shipping Charges

• If product is defective or wrong → Free return pickup

• If return due to personal preference (color/design not liked) → Customer will bear return shipping charges

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5. Non-Returnable Items

The following items are not eligible for return or exchange:

• Customized or made-to-order sarees

• Blouse-stitched sarees

• Sale or discounted items (unless defective)

• Sarees with removed tags or used condition

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6. How to Initiate a Return

1. Go to My Orders

2. Select the saree you want to return

3. Choose reason and submit request

4. Our team will review and approve

5. Pickup will be arranged (if applicable)

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7. Customer Support

For any queries, contact us:

📧 Email: support@archiesattire.com
📞 Phone: +91- 7976163109

🕐 Working Hours: Mon–Sat, 10:00 AM – 7:00 PM

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Important Note

• Return approval is subject to inspection by our quality team.

• Refund will be processed only after verification of product condition.